E-GOVERNANCE: APPLICATIONS AND MODELS
E-Governance is a transformative tool in modern governance, leveraging technology to improve service delivery, ensure transparency, and foster citizen engagement.
E-Governance refers to the application of information and communication technology (ICT) to deliver government services, facilitate communication between government entities, and enable citizen engagement in governance processes.
1.ICT-Driven Public Services
Use of digital platforms for service delivery, such as online portals, mobile applications, and kiosks.
Example: The e-Seva initiative in Andhra Pradesh provides multiple government services under a single digital platform.