a]Identify five ethical traits on which one can plot the performance of a civil servant. Justify their inclusion in the matrix

Introduction

Ethical traits are essential benchmarks for assessing a civil servant's performance, ensuring their decisions are aligned with public welfare and good governance principles.

Body

1.Five Ethical Traits for Civil Servant Performance

i.Integrity: Ensures honesty and adherence to moral principles, preventing corruption and misuse of power. Example: An IAS officer declining bribes to uphold public interest.

ii.Empathy: Enables understanding of citizens' challenges and fosters citizen-centric decision-making. Example: Addressing flood victims’ grievances personally to ensure timely relief.

iii.Accountability: Promotes responsibility for actions and transparency in governance. Example: Publishing reports on fund utilization for public welfare projects.